For independent auto repair shops
Your door rate isn’t what you earn.
Five numbers decide what a shop actually makes. Most owners know their door rate and their car count, and are genuinely surprised by the other three. Put yours in below — it runs in your browser, nothing is sent anywhere, and there’s nothing to sign up for.
Your month
Last full month is fine. Estimates are fine.
Ranges are rules of thumb for healthy independent shops, phrased as ranges on purpose — a one-bay shop and a six-bay shop are not the same business. Nothing here is stored, sent, or logged; the page has no analytics and no form handler.
What the gap usually means
The number that surprises owners most is the effective labor rate — labor dollars divided by hours actually billed. It is almost always below the door rate, and the gap is where money leaks out: discounting, comebacks done free, warranty time, and hours worked but never written onto a ticket. A shop posting $145 and effectively earning $118 is giving away $27 an hour, every hour, without deciding to.
The second is technician efficiency — billed hours against clocked hours. Under 100% means you are paying for hours you never sold. It is rarely the technicians; it is usually the schedule, parts waiting, or nobody selling the inspection findings.